All Liesel Lund Fine Art artwork, whether shipped from our gallery or purchased in-person, comes with a 100% satisfaction guarantee. Once a piece is purchased in-person or delivered to your home, you will have 7 days to examine it. If you wish to return the art, you may do so for a full refund of the purchase price. Please note shipping fees charged are non-refundable, and you are responsible for the return shipment of artwork. A full refund will be issued once the artwork has been returned in excellent condition. Please contact us to initiate a return.
Commissioned artwork because it was developed specifically for and with the client, and received approval at every step, is not refundable. Please refer to the Commission Contract or contact us if you have further questions.
2. Information We Collect
2.1 Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or create an account.
2.2 Usage Information: We may collect non-personal information about how you interact with our Site, including your IP address, browser type, and device information.
3. How We Use Your Information
3.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your order, and provide customer support.
3.2 Marketing: With your consent, we may use your email address to send you promotional materials and updates about our products. You can opt-out of these communications at any time.
3.3 Analytics: We may use analytics tools to understand how users interact with our Site and to improve our services.
4. Sharing Your Information
4.1 Third-Party Service Providers: We may share your information with third-party service providers that assist us in operating our business, such as payment processors and shipping partners.
4.2 Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6. Your Choices
6.1 Account Information: You can update or delete your account information by logging into your account settings.
6.2 Marketing Communications: You can opt-out of receiving marketing communications by clicking the unsubscribe link at the bottom of the newsletter.
7. Cookies and Tracking Technologies